SiteGround is a global web hosting company with a total of nine offices and data centres in five countries including web hosting services in Spain. The company was started in 2004 and has since grown to more than 500 employees, a considerable number of which have been with the company for more than 10 years. SiteGround prides itself in its workforce stability inasmuch as they believe the depth of experience their employees bring to the table makes them better as a company.
SiteGround.es’ hosting options currently on offer include:
- Shared hosting
- WordPress hosting
- WooCommerce hosting
- Cloud hosting
- Enterprise hosting
- Dedicated servers.
SiteGround WordPress Hosting
WordPress hosting at SiteGround is all about full service. The company manages client WordPress sites to make hosting with them as easy as possible. WordPress hosting comes with free site transfer using the SiteGround Migrator plugin. Free professional migration is also available on two of the three WordPress plans.
SiteGround WooCommerce Hosting
SiteGround WooCommerce hosting is intended for online retailers looking for a reliable e-commerce solution. This is a managed solution that can be implemented from the ground up with a brand-new store. Clients who already have existing stores can take advantage of SiteGround’s free migration via either a plugin or professional help. WooCommerce hosting emphasizes speed, SSL, and daily backups.
SiteGround Shared Hosting Plans and Prices
Shared hosting is for customers who want many of the same benefits that come with WordPress and WooCommerce hosting but without either platform installed. Shared hosting is a good option for small businesses looking to build their own websites from the ground up. Pricing for shared, WordPress, and WooCommerce hosting is identical:
- StartUp plan – $11.95/month ($3.95/month introductory price)
- GrowBig plan – $19.95/month ($5.95/month introductory offer)
- GoGeek plan – $34.95/month ($11.95/month introductory offer).
The second and third tier plans come with unlimited websites and either 20 or 30 GB of web space respectively. Note that the company’s website does not specify how long introductory pricing lasts.
SiteGround Cloud Hosting Plans
Cloud hosting with SiteGround is managed hosting for your convenience. Through their fully managed service, SiteGround handles everything from configuration to environment management. The SiteGround team also handles all aspects of IT in your cloud environment.
SiteGround’s cloud environments are built for speed and easy scaling. Customers can add RAM and CPU at a moment’s notice and with just a single click. Clouds can also be set up to scale automatically so that resources are never a question.
Cloud Hosting Prices
SiteGround offers three cloud hosting plans, as follows:
- Entry – 2 CPU cores, 4 GB of memory ($80/month)
- Business – 3 CPU cores, 6 GB memory ($120/month)
- Business Plus – 4 CPU cores, 8 GB memory ($160/month).
If none of those plans are acceptable, SiteGround allows customers to configure their own cloud environments. Pricing for customized configurations vary.
SiteGround Enterprise Hosting Plans
For those customers who need all, SiteGround offers a competitive enterprise hosting solution. Every enterprise solution begins with understanding the customer’s business needs. The company then puts together an infrastructure package capable of meeting those needs. SiteGround can design both public and private clouds or even a geographically dispersed cluster.
Enterprise hosting is highly scalable and intentionally managed via load-balancing and multiple nodes. High redundancy guarantees no single point of failure. Finally, SiteGround can replicate cloud environments on multiple continents if necessary. Every enterprise customer works with a dedicated account manager to make sure everything is always as it should be.
SiteGround Dedicated Servers
Dedicated servers are available to those customers who want exclusive use of their own equipment. Servers can be rented from SiteGround in their US, Europe, and Asia-Pacific data centres. SiteGround offers full management including set up, software updates, and 24/7 monitoring. Their VIP support ensures that expert help is always on hand should anything happen with your servers.
SiteGround Dedicated Server Pricing
Customers can choose from three dedicated server packages, as follows:
- Entry Server – 4 CPU cores, 16 GB RAM, 480 GB storage ($269/month)
- Power Server – 4 CPU cores, 8 MB RAM, 960 GB storage ($349/month)
- Super Power Server – 2 x 6 CPU cores, 64 GB RAM, 2 x 960 GB storage ($729/month).
SiteGround Coupon Codes and Promotions
As previously mentioned, SiteGround is offering special promotional hosting on shared, WordPress, and WooCommerce plans at the time of this review. Introductory pricing is competitive when compared to other web hosting companies offering similar services. Their regular pricing seems a bit high.
No other special promotions are active at this time. Also, no coupon codes are required. SiteGround does offer additional promos and coupon codes from time to time.
SiteGround Customer Service and Technical Support
SiteGround’s customer service and support is provided by well-prepared, fully trained staff members who undergo intense training and mentoring in order to do their jobs to the highest degree of professionalism. Customer service and support members also receive regular feedback and evaluations.
The company must be doing something right. They consistently receive five-star ratings from customers who post reviews on their website. Indeed, SiteGround claims a self-described ‘happiness rate’ of 99.7%.
As for accessing support, there are numerous options. Self-help is available via a smart chatbot that utilizes artificial intelligence to address the most common problems. A pinned help menu on every page gives easy access to self-help documentation. Live support is available 24/7 via chat, help desk tickets, and toll-free phone.
SiteGround Overall Rating
SiteGround has long enjoyed a reputation for solid and reliable service. Their regular pricing seems a bit high, but they back up those higher prices with solid support. SiteGround claims that more than 90% of the live chat support inquiries they receive are successfully handled by first-line representatives. They also claim that the average wait time for phone support is just 2 minutes. Our overall rating reflects their strong support.
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